Twitter Lost 15,000 of my Followers

My HELP Ticket (see below) was submitted to Twitter today…after 3 comments on the forum and 3-4 @replies to @ev who is the Co-founder of Twitter. I don’t mean to make a big stink about this issue, but I like many people have spent months, weeks, days, hours and minutes connecting with peeps. I have built some valuable relatiohships with people.

Help Ticket
“I still sit here with loosing 15000K followers last Thursday with no response….I can’t follow peeps and peeps can’t follow me. I would surely appreciate some help. @aheartforgod also lost 22000K followers. You can’t tell me all our followers were spam, when I hand selected 90% of the peeps myself. It would be real nice to have this resolved. This is the 3rd time I have posted on this forum. I have sent @replies to @ev @Twitter too. Thanks @KarriannGraf

Awesome Fan Responses that I have received on Twitter and my Profile page of Facebook.

“Wow, I lost a couple hundred people recently but not thousands like you did. i hope you get it resolved soon!”

“Hey there, Karriann. What a bummer to lose your followers like that! I am disappointed to hear that you’re not getting any response from twitter. I lost about 600 followers at that same time. What puzzles me is WHY did twitter break the connection between us? Neither of us are spammers… and yet we’re no longer following each other. I tried to … follow you just now, but when I go back to your profile… I am not! And you don’t show in my following list either! Soooo, I really do want to be connected on Twitter – hopefully this will be fixed soon!”

“Sorry for the Twitter goof that lost you 15K peeps. I just sent a shout out for you.”

“Can’t believe you lost 15K followers. Your info is SO GOOD. How about a tweet-in campaign? (like write in)”

Plus many more….some people have taken it personal that I stopped following them. I posted this on my Facebook profile Please follow me on Twitter…please don’t take it personal if we aren’t following each other currently….I lost 15000 followers last week. I appreciate all of you =0) http://twitter.com/KarriannGraf

Philip J. Mutrie

Hello Karriann,

I am currently working on my problem over at Twitter although still getting nowhere.... I will keep you posted....

Regards,
Philip J. Mutrie
hidalgo442004@yahoo.ca

Hey Karriann,

Thank you for all your help... I finally got my account back up and we're back in business... :)

To Our Success,
Philip J. Mutrie
Beth

Karriann, thanks for all your generous help.

After our conversation I sent a message to @ev and @Del explaining what had happened and requesting Neill's account be reinstated..

Within 20 minutes his account was back up and his 14,000 and his Followers reappeared. Yippee!

Below is a copy of the message I sent in hopes it might support someone else. :-) Once again Karriann, Thank You!

Copy of the e-mail I sent:

Hello there...I was told you were the guy to talk to. :-) I sure hope that's true. My husbands twitter account got suspended last week. We sent a support ticket and only received an automated e-mail saying that would take a minimum of 30 days to check into his account. I put a request on the forum and heard nothing back. I messaged @ev today, but haven't heard back from him either.

This is a totally legitimate account that we've taken time and consideration building. There is nothing but real communication from us to other real people. Nothing that he is doing can be considered illegal according to Twitter.

Would you be willing to help restore @NeillGibson 's account? I would be so happy if I actually heard back from you, it has been very frustrating dealing with twitters nonresponsive customer service.

My next, hopefully unnecessary step is to start asking for help from my Twitter community.

Please let me know if you can help or if you know who can.

sincerely,
Beth
KarriannGraf

Thanks so much for sharing this Beth so others can read and learn. These helpful tips can help many others deal with the glitches with Twitter. I never heard back from @ev on my message either so your not alone.